If you are a tenant of a Council or registered provider (housing association) you normally have the right to a mutual exchange. This means that you can swap homes with another tenant, provided your Landlord agrees.
How do I find someone to Exchange with?
Devon Home Choice does not operate a home exchange system, however, home exchange partners can be found by joining the Home Swapper scheme through Devon Home Choice. Housing Services will not find a match for you, but once you have registered you will be able to see the details of other people across Devon who wish to exchange.
Alternatively, if you would like to move away from the Devon area, you can register with the Home Swapper service direct. This is a national service for tenants of social housing who wish to carry out a home exchange.
How do I complete a Home Exchange?
Exeter City Council will assist in all home exchanges for secure tenants of the Council once all parties are happy that they wish to move into each other's home. You must do the following if you wish to go ahead with a home exchange:
Why might I be refused?
Sometimes requests for an exchange are refused because of one of the following reasons:
If your request is refused, you have the right to appeal against the decision if you feel it is unfair or has not taken your particular circumstances into account.
Condition of the Property
With a home exchange, you will be asked to accept the property in the condition that the last tenant leaves it. The Council will carry out safety checks and routine repairs, but any damage or neglect by the previous tenant will be your responsibility.
To find out more about a home exchange, please contact your Neighbourhood Management team on 01392 265033.