Community Patrol Service

Exeter City Community Patrol has provided a unique service to residents and visitors since 1994.  Over the years their role has been refined to reflect the changing priorities and demands of the service.

Abandoned Cars

Sadly much of their time is now devoted to dealing with problems that other people leave behind. A large number of vehicles are abandoned in the City each year and this has added to other environmental nuisances reported to the patrol.

Play Equipment Inspections

Patrollers are trained to undertake equipment inspections and every week check each piece of play equipment in the City's seventy play areas for damage and safety concerns.

Noise Nuisance

It is outside the normal office hours of the council that the patroller's role changes and they become our primary responders for all manner of problems.  Many of the incidents reported Out of Hours relate to noise nuisance.

During the past twelve months over a thousand complaints of noise nuisance have been dealt with by the patrol.  Most of these were of domestic noise.

Patrollers are trained to take noise level readings and these are used as evidence by our Environmental health team where formal action is necessary.  Sometimes the patrol is able to intervene and find a solution to the problem.

More often their evidence will be used to pursue the problem on the next working day.  Members of the public can greatly assist us by reporting problems earlier rather than later to avoid a late evening log jam.

Service operating hours and contact details

Seven patrollers operate in two teams over seven days a week.

Patrollers may be contacted via our Control Centre :

• on 0845 351 1060
• by email at community.patrol@exeter.gov.uk
• by fax 01392 665923