An emergency repair is one that is needed to make your property safe and secure such as:

• major pipe leaks or burst pipes
• choked drains (not blocked gullies)
• tap running full bore
• no central heating between 31 October and 1 May
• no hot water
• toilet blocked or overflowing
• faulty external door locks (where property not secure)
• making the property secure
• no power
• making safe dangerous electrical fittings

If there is an emergency please contact 01392 277888 and select the service you need.

Out of hours emergency number: 01392 265147

If you smell gas or suspect that you might have a gas leak:

• turn off gas supply at meter
• open all doors and windows
• do not smoke and extinguish any naked flames
• do not switch on any electrical appliances (including the door entry system to flats) or use a mobile phone
• contact Transco on 0800 111 999