How benefit is paid depends on whether your tenant's benefit is based on Local Housing Allowance.

Payments to tenants are made fortnightly in arrears. Payments to landlords are made 4 weekly in arrears.

If your tenant's claim is subject to Local Housing Allowance, they will no longer be able to ask for their benefit payments to be made to you. Payments will be made into their bank account by BACS every fortnight in arrears.

However we may pay you if your tenant:

• is likely to have problems paying their rent
• has 8 or more weeks of rent arrears
• if they have failed to pay their rent in the past

If this is the case, then please write to us detailing why payments should be made direct to you.

If your tenant's claim is not subject to Local Housing Allowance, then your tenant can decide if payments will be made to themselves or directly to you. These payments can be made by BACS into your or your tenant's bank account.